Privacy Policy

This Privacy Policy explains how Velvet Spin Casino collects, uses, discloses, and protects your personal data when you use our website or mobile app (the "Platform") or interact with us.

Scope of This Policy

This Policy applies to all users who register an account on the Platform. It does not apply to third-party websites, applications, services, products, or content that may be accessed through links from the Platform.

Personal Data Collection and Use

We collect various types of personal data when you create a user account on the Platform, including:

• Name
• Email address
• Date of birth
• Address (country, state/province, city)
• Mobile phone number
• Payment details

This information is used to:

• Verify your identity for age and location purposes
• Provide customer support
• Send marketing communications (newsletters, promotions, etc.)
• Update you on our terms of service or platform changes

Payment Data

We may also collect payment data when you deposit funds into your account, including but not limited to credit card information. We do not store this information for more than 72 hours.

Cookie Policy

Cookies are small text files that the Platform stores in your browser. These cookies help us identify users and enhance their experience on our site. You can opt-out of these cookies at any time by changing your browser settings or using a third-party cookie management tool.

Disclosure of Personal Data

We may disclose personal data to:

• Our affiliates (companies related to us)
• Payment processors for payment transaction purposes
• Third-party service providers who assist in performing our business functions

Your Rights and Choices

You have the right to request access, rectification or erasure of your personal data. If you want to withdraw consent or object to processing of your information, please contact us.

We will not discriminate against any user for exercising these rights. However, if a change is made that requires sharing limited personal data with our affiliates, payment processors or other third-party service providers, we may notify and obtain separate authorization from the affected parties in advance when required under applicable laws and regulations.

Data Security

To ensure security of your account, all transactions are protected by SSL (Secure Socket Layer) encryption technology. Passwords must be strong to protect unauthorized access into the platform system.

If we become aware that any personal data is compromised due to our internal errors or third-party actions (including cyber-attacks), we will act promptly and notify affected users as well as relevant authorities when required under applicable laws and regulations.

Cross-Border Data Transfers

Data collection, processing, storage, sharing are carried out on servers located in jurisdictions that might have different data protection standards than your country. When accessing the Platform from a location outside our country or region, it is assumed that you consent to such data transfers as per applicable laws and regulations.

Children Under 18 Years Old

We do not knowingly collect personal information of users under the age of 18 years old in accordance with regulatory requirements for minors' online protection. If we learn we have inadvertently collected any child's personal data, it will be removed upon request to parents or guardians as per applicable laws and regulations.

Changes to This Policy

We may modify this Privacy Policy at our discretion from time-to-time. When changes occur, they are published here on the Platform for your reference.